Shipping policy

PREMADE: Please allow up to 1-3 weeks for your order to be shipped! We post frequent shipping updates (and delays if applicable) on our instagram story highlights/email list

PREORDER: Please allow us to collect all orders before placing orders into "BULK". Bulk production can take any up to 6-12 weeks depending on order quantity so please be patient with us. Please allow us for some time before your package is shipped out (1-2 WEEKS) Delays are more common when placing a pre order. If we surpass the estimated time, you may request a refund by emailing us!

 INTERNATIONAL ORDERS WE ARE NOT RESPONSIBLE FOR PAYING IMPORT FEES AND WILL NOT REFUND.

ONCE ITEM IS IN USPS,UPS,DHL,YUNEXPRESS, YANWEN, OR ANY OTHER CARRIER HANDS WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN SHIPPING/TRANSIT AS WE DO NOT DELIVER THEM PERSONALLY!

PREMADE ORDERS INCLUDE A 3–7 DAY GRACE PERIOD BEFORE SHIPMENT FOR ANY ADDRESS UPDATES. ORDER CONFIRMATION EMAILS ARE SENT IMMEDIATELY AFTER CHECKOUT, AND CUSTOMERS ARE ALSO REMINDED TO REVIEW THEIR SHIPPING DETAILS WITHIN THE PRODUCT LISTING.

ONCE A SHIPPING LABEL HAS BEEN CREATED AFTER THIS PERIOD, NO FURTHER CHANGES CAN BE MADE. CUSTOMERS ARE RESPONSIBLE FOR ENSURING THEIR SHIPPING INFORMATION IS CORRECT AT CHECKOUT. WE ARE NOT LIABLE FOR ORDERS SHIPPED TO INCORRECT ADDRESSES PROVIDED AT THE TIME OF PURCHASE.